Total Quality Management (TQM)

Description

🎯 TOTAL QUALITY MANAGEMENT (TQM): Build a Culture of Excellence & Continuous Improvement

আজকের প্রতিযোগিতামূলক বাজারে শুধু ভালো পণ্য/সেবা নয় — consistent quality, zero-defect operations এবং continuous improvement culture হলো সফল প্রতিষ্ঠানের মূল চাবিকাঠি।

এই Online Workshop-এ আপনি শিখবেন কীভাবে TQM philosophy, tools, এবং real business cases ব্যবহার করে workplace-এ efficiency বাড়াতে, cost কমাতে এবং customer satisfaction উন্নত করতে হয়।

এই workshop শুধু থিওরি নয় —
Real examples, TQM tools (PDCA, Kaizen, 7QC Tools), quality frameworks, digital tracking methods এবং trainer-এর 18+ years industry experience থেকে practical guideline পাবেন।

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🧭 What You’ll Learn

• ✔️ What is TQM & Why It Matters
  Continuous improvement, customer focus, zero defect thinking.

• ✔️ TQM Tools & Techniques
  7 QC Tools, PDCA, Kaizen, Process Mapping, Root Cause Analysis (RCA).

• ✔️ Digital Quality Management (Industry 4.0)
  How IoT, automation & data help real-time monitoring and performance improvement.

• ✔️ Process Optimization & Waste Reduction
  Reduce delays, rework, variation, and defects to increase efficiency.

• ✔️ Quality Leadership & Employee Engagement
  কীভাবে সবাইকে quality-driven culture-এ involve করবেন।

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👤 Facilitator: Engr K M Sabbir Noman

Strategic Operations & Quality Excellence Leader (18+ years)
Expert in FMCG, Manufacturing, SCM, TQM, TPM, Lean, ERP, Process Excellence
Former Head of Quality & SCM – Abul Khair Consumer Goods Division
Former Head of Factory SCM Operations – Abul Khair Tobacco Co. Ltd
Head of Operational Excellence – Padma Group of Converters

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📅 Workshop Details

• Date: 20 December 2025

• Time: 7PM – 10PM

• Mode: Live Online (Zoom)

• Workshop Fee: মাত্র 299 BDT (Seats are limited)

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🎁 What You’ll Receive

• 📘 TQM Workbook & Quality Templates

• 🛠️ 7QC Tools + PDCA + RCA Practice Materials

• 📊 Process Improvement Checklist

• 📜 Certificate of Participation (ABP Certified)

• 🤝 Access to Post-Workshop Support Group

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🚀 Who Should Join

• Quality / Production / Process / SCM Professionals

• Engineers & Operations Managers

• Factory Supervisors, Team Leaders

• Anyone who wants to improve process efficiency & reduce organisational waste

👉 আজই রেজিস্টার করুন — TQM শিখে আপনার প্রতিষ্ঠানকে next-level efficiency-তে নিয়ে যান!