- Description
- Curriculum
- Reviews
🎯 TOTAL QUALITY MANAGEMENT (TQM): Build a Culture of Excellence & Continuous Improvement
আজকের প্রতিযোগিতামূলক বাজারে শুধু ভালো পণ্য/সেবা নয় — consistent quality, zero-defect operations এবং continuous improvement culture হলো সফল প্রতিষ্ঠানের মূল চাবিকাঠি।
এই Online Workshop-এ আপনি শিখবেন কীভাবে TQM philosophy, tools, এবং real business cases ব্যবহার করে workplace-এ efficiency বাড়াতে, cost কমাতে এবং customer satisfaction উন্নত করতে হয়।
এই workshop শুধু থিওরি নয় —
Real examples, TQM tools (PDCA, Kaizen, 7QC Tools), quality frameworks, digital tracking methods এবং trainer-এর 18+ years industry experience থেকে practical guideline পাবেন।
🧭 What You’ll Learn
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✔️ What is TQM & Why It Matters
Continuous improvement, customer focus, zero defect thinking. -
✔️ TQM Tools & Techniques
7 QC Tools, PDCA, Kaizen, Process Mapping, Root Cause Analysis (RCA). -
✔️ Digital Quality Management (Industry 4.0)
How IoT, automation & data help real-time monitoring and performance improvement. -
✔️ Process Optimization & Waste Reduction
Reduce delays, rework, variation, and defects to increase efficiency. -
✔️ Quality Leadership & Employee Engagement
কীভাবে সবাইকে quality-driven culture-এ involve করবেন।
👤 Facilitator: Engr K M Sabbir Noman
Strategic Operations & Quality Excellence Leader (18+ years)
Expert in FMCG, Manufacturing, SCM, TQM, TPM, Lean, ERP, Process Excellence
Former Head of Quality & SCM – Abul Khair Consumer Goods Division
Former Head of Factory SCM Operations – Abul Khair Tobacco Co. Ltd
Head of Operational Excellence – Padma Group of Converters
🎁 What You’ll Receive
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📘 TQM Workbook & Quality Templates
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🛠️ 7QC Tools + PDCA + RCA Practice Materials
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📊 Process Improvement Checklist
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📜 Certificate of Participation (ABP Certified)
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🤝 Access to Post-Workshop Support Group
🚀 Who Should Join
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Quality / Production / Process / SCM Professionals
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Engineers & Operations Managers
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Factory Supervisors, Team Leaders
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Anyone who wants to improve process efficiency & reduce organisational waste
👉 আজই রেজিস্টার করুন — TQM শিখে আপনার প্রতিষ্ঠানকে next-level efficiency-তে নিয়ে যান!
