This Business Communication course equips students with essential skills for effective professional communication. It covers the steps in the communication process, audience analysis, and adaptive writing techniques. Students will learn to draft workplace messages, use various sentence types, and develop advanced business writing skills. The course also focuses on digital communication, including e-mail, memos, and blogging best practices. Additionally, it teaches the formatting of business letters, crafting typical business messages, and creating effective negative messages, along with special messages for thanks, recognition, and sympathy. This course enhances students’ ability to communicate clearly and effectively in various business contexts.
By completing this course, you will gain knowledge and skills in:
On successful completion of the course, you will receive a certificate that will enable you to:
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