এই Professional Certificate কোর্সটি আপনাকে তৈরি করবে একজন দক্ষ, data-driven ও competency-based KPI Professional হিসেবে। শিখবেন modern PMS frameworks, KPI setting, evaluation techniques ও high-performance culture তৈরির বাস্তব কৌশল।
Competency mapping, KPI linkage এবং behavioural indicators বুঝে বাস্তবে প্রয়োগ করা।
Organisational objectives → department goals → individual KPIs alignment technique।
Result-oriented, measurable এবং actionable KPI তৈরি করার hands-on practice।
PMS models, rating techniques, moderating sessions, bias reduction frameworks।
Low performer management, coaching, counselling ও PIP documentation।
Result-oriented, measurable এবং actionable KPI তৈরি করার hands-on practice।
Performance management শুধুমাত্র annual appraisal নয় — এটি workforce productivity, alignment এবং organisational success-এর মূল চালিকাশক্তি। এই কোর্সে আপনি practically শিখবেন কিভাবে data-driven KPI সেট করবেন, employee performance evaluate করবেন এবং competency-based framework দিয়ে একটি sustainable performance culture তৈরি করবেন।
A: Introduction
i. Ice Breaking
ii. What is PMS
iii. Understanding PMS
Process
iv. What is KPI
v. History of KPI
vi. Understand and
Defining KPI
vii. Benefits of KPI based
PMS
viii. Challenges of KPI
based PMS
ix. Understand competencies
x. A complete job analysis
xi. Effective Communication
process towards implementing KPI
B: Strategies for KPI Setting
xii. What is Job Description?
xiii. Differences Between JD & KPI
xiv. Understand Strategic Objectives
xv. Clear Picture of Competencies
xvi. Understand 5 Factors of KPI
xvii. Align Competency with KPI
xviii. Balancing KPI
xix. Aligning KPI with Strategic Objectives
xx. Team Approach for KPI Setting
C. Processing KPI
xxi. Understanding Format of a Competency-Based KPI
xxii. Implementation Process in an Organization
xxiii. Follow-Up and Monitoring Process
xxiv. Digitalization of KPI Process
xxv. Practical Orientation
xxvi. Conflict Management
D. Make Sustainable the Competency-Based KPI
xxvii. Assessment of KPI
xxviii. Designing Reward with KPI
xxix. Development T&D with KPI Assessment
xxx. Best Practices in the Market
xxxi. Review and Assessment of the Sessions
HR & OD Professional (18+ Years)
Certified KPI, Talent Management & Competency-Based PMS Specialist
Former Head of HR – LOTTO Bangladesh
Former Head of HR – WALTON Hi-Tech Industries Ltd
Former Sr. OD Manager – Bata Bangladesh
Boost your resume with a Certificate of Completion from ABP
এই কোর্সে শিখবেন কীভাবে scientific KPI design, competency mapping এবং data-driven performance system তৈরি করতে হয় — যা আপনাকে workplace-এ আরও competent ও future-ready করে তুলবে।
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